save as dialog box won't open


I am unable to save new documents in any Microsoft Office 2001
applications (I am on a mac - powerbook). The system dings when I hit
save or save as but no dialog box appears.

When I open a current file and make changes, I can save them. I can
also open, print and compare documents as well as perform all other
functions, and I can save new documents in any other application, such
as quark and adobe illustrator.

Any suggestions are welcome as I am on a tight deadline and can not
save anything new.


11/13/2003, 4:07:55 PM

1 replies
Hi Renee,

Be sure that you have installed the Office 2001 updates from the Microsoft
web site. After you have done that rebuild your desktop file and then adjust
the preferred memory settings higher in Office applications.

The updates for Office 2001 are here:

Suggestions for general troubleshooting are here:

-Jim Gordon

All responses should be made to this newsgroup within the same thread.

About Microsoft MVPs:

Search for help with the free Google search Excel add-in:

In article <b***********************>,
r********* (Renee) wrote:

> Hello:
> I am unable to save new documents in any Microsoft Office 2001
> applications (I am on a mac - powerbook). The system dings when I hit
> save or save as but no dialog box appears.
> When I open a current file and make changes, I can save them. I can
> also open, print and compare documents as well as perform all other
> functions, and I can save new documents in any other application, such
> as quark and adobe illustrator.
> Any suggestions are welcome as I am on a tight deadline and can not
> save anything new.
> Help!
> Thanks,
> Renee
Jim Gordon MVP
11/14/2003, 2:13:17 AM

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