Hello, I wonder if anyone can make sense of this.
Our nightly backups have grown too large to fit on a single tape. We're
looking to buy a new server sometime soon, so I just need a temporary
solution for this. My idea is to use a remote backup service for much of
our data, while continuing to do nightly exchange backups to tape.
I found two backup companies that I liked. I tried each of their software.
Neither company's software could connect to their backup server. I tried
them from several computers in my network.
I spoke with tech suppt at each company. Everything seems to be configured
correctly. We're using Small Business Server 2000. I've got a rule in ISA
that allows any request all IP traffic.
So I called our ISP. They claim they're not blocking us. They suggested we
test that by disconnecting their DSL line from their router, and plugging it
directly into a computer.
I tried that, for two hours I tried to get online with the DSL line going
directly into a laptop's modem. Couldn't even get online. Tried to specify
that the laptop have the IP address of our server, then of our router,
Then I figured I'd ask the techie at our ISP if he could try downloading and
installing the pogram on a computer at his office, to see if it worked
there. I went to a computer here that I hadn't tried yet, so I could write
down the steps he'd need to know to install and configure. Lo and behold,
It only works from one workstation here. I cannot figure out why.
The company I'm trying to use is http://www.firstbackup.com/. They have a
free trial program, if anyone wants to play.
Any ideas why I can only connect from one computer on my network? All 20 of
our workstations are configured the same (or so I think!), and Deborah, the
person whose computer can connect, doesn't want to share! (She is rather
Many thanks in advance!!!!