I'm running excel 2001 in mac os 9.2. I have os 10.1.5 installed with office vX running. I had trouble using office 98 in os 9 so I upgraded to 2001. Word and powerpoint work properly but excel won't open. I get the application name in the menubar but then it returns to the finder. I don't get any kind of warning message at all. When I was running office 98, excel would work but word and powerpoint would not. They would unexpectedly quit after the splash screen. I \ tried uninstalling and reinstalling as well as removing all ms office and ecxel prefs in the os 9 system folder. Any suggestions are much appreciated Ben
In article <firstname.lastname@example.org>, Lesley-Ann Allardyce <l***********imus.com.au> wrote: > I'm running excel 2001 in mac os 9.2. I have os 10.1.5 installed with > office vX running. I had trouble using office 98 in os 9 so I upgraded > to 2001. Word and powerpoint work properly but excel won't open. I get > the application name in the menubar but then it returns to the finder. I > don't get any kind of warning message at all. When I was running office > 98, excel would work but word and powerpoint would not. They would > unexpectedly quit after the splash screen. I \ tried uninstalling and > reinstalling as well as removing all ms office and ecxel prefs in the os > 9 system folder. When you uninstall, do it by downloading and running the Office Remover applications from Mactopia downloads: http://www.microsoft.com/mac/download/default.asp Simply trashing the application folder, or even the prefs, is unlikely to work, as is running Office Remover from the install CDs (they're out of date). Next, reinstall Office, applying the updates found at the above URL. Make sure you've allocated enough memory (with the application closed, choose File/Get Info/Memory and increase the Preferred setting (leave Minimum alone): I use 64 MB for Word and XL and 32 MB for Powerpoint, but those are pretty generous. Rebuild your desktop. You may find these MSKB articles helpful: http://support.microsoft.com/default.aspx?scid=kb;en-us;302761 http://support.microsoft.com/default.aspx?scid=kb;en-us;272766 If those don't fix it, post back
I have a similar issue, but I found a workaround. here's what a posted to another thread in this forum. Below are copies of my two previous posts... The FIRST POST has what i tried, but no solution. My SECOND POST has a solution (really a workaround) that may suffice until Microsoft fixes this bug. ciao. -- JJ ##### FIRST POST ##### hello. I am suddenly having this problem as well. I can open Word X and Entourage X, but not Powerpoint and Excel. I was working on a spreadsheet in Excel this morning. Then, after closing it and reopening it, Excel crashes with a Kernel exception (written to the crash log). Here are the steps I have tried to follow to resolve this, each with no effect: 1) rebooted my mac. 2) deleted all my plist files for ALL office products (including the directory itself under /usr/name/library/preferences/microsoft). rebooted 3) followed recommendations in the microsoft KBase article #Q313535 and removed 13 duplicate fonts in my user font directory. rebooted. 4) downloaded FontDoctor X DEMO, it found no currupted fonts. rebooted. 5) Ran "sudo fsck_hfs -f /dev/disk0s9" no problem, partition was "OK". rebooted anyway. 6) ran "diskutil repairPermissions /", bunch of permissions fixed. rebooted. Still nothing. No effect. Excel simply will not run anymore. I get a splash screen and then --> crash. Here are my system specs: Dual G4 1.4 Ghz 2GB RAM 120GB HD running OSX 10.2.6. And, for those of you who are wondering, Norton Utilities or Antivirus is _not_ installed. (This is unix, we don't need that kind of trouble around here....) I'll post this over on the Apple boards as well. And... after I reinstall OFFICE X and the service patch, I'll let you know if I can get Excel running again. ciao -- Jonathan. ##### SECOND POST ##### Excel & Power Point were unexpectedly quitting whenever I tried to launch them. I made several attempts to fix the problem (see previous post for details), but it was to no avail... nothing i did seemed to work. I was about to try a complete system reinstall until I found a workaround by accident... In my case, Word X and Entourage still lauched fine. So.. if you have the same problems with Excel and/or Powerpoint then you might want to try this... Launch Word X. if the Project Gallery doesn't open then click the menu item File --> Project Gallery. In the Project Gallery, under "Blank Documents", choose "Excel Workbook" (you may have to scroll up) and click "OK". For me, Excel opens fine this way, but if I simply double-click the Excel icon in the Finder it crashes. This workaround fixed a similar problem with Powerpoint. Hope that helps for any MS developers trying to fix this bug.